Privacy Policies

Your Privacy, Our Promise
At Firaaq Pakistan, your data is more than just numbers—it’s your digital identity. Whether you’re browsing our stories or placing an order, we believe in safeguarding your information with clarity, honesty, and intention. Here’s how we do it:

Information We Gather
1. Your Device Data
When you visit iamfiraaq.com, we automatically gather anonymous data to understand your experience better. This includes:
• Browser and device type
• IP address & time zone
• Pages you view and how you interact with them
• Referral links (how you landed on our site)

This is powered by tools like:
• Cookies – Small files saved on your device to enhance your journey
• Log files – Tracking IPs, time stamps, and interaction trails
• Tags, pixels, and beacons – Helping us analyze engagement

2. Your Purchase Details
When you place an order or begin the checkout process, we collect essential information to fulfill and protect your purchase, including:
• Name
• Email and phone number
• Billing and shipping addresses

This is collectively referred to as your Personal Information.

How We Use Your Data
Your data helps us do what we do best:
• Process and deliver your order smoothly
• Communicate with you for updates or concerns
• Screen transactions for fraud or suspicious activity
• Share updates and offers (only if you’ve opted in)

Analytics tools help us improve the site’s performance, tailor your browsing experience, and measure the impact of our campaigns.

Sharing Your Info (Responsibly)
We don’t sell your data. We only share it with trusted service providers who help us operate and grow:
• Shopify – Our ecommerce platform
• Google Analytics – To understand site traffic and behavior
• Meta (Facebook & Instagram Pixel) – For better ad personalization

We may also share data when legally required to do so, or to protect our rights and platform integrity.

Targeted Communication
We may use your interactions to deliver relevant ads or content via third-party platforms. If you’d like to turn this off, you can do so here:
• Google Ad Preferences
• Meta Ad Settings
• Digital Advertising Alliance Opt-Out

Data Retention Policy
We retain your order and profile information unless you request removal. This helps us support past orders, returns, and future engagement.

Policy Changes
As we grow, our policies may evolve. Any changes will be updated right here, ensuring you stay informed every step of the way.

Need Help? Talk to Us.
If you have questions, requests, or concerns about how we handle your data:
📧 support@iamfiraaq.com

Office 1003, 10th Floor, RTC – Roshan Trade Centre,
Shaheed-e-Millat Road, Karachi, Pakistan